The first number is a spell. It lands in a negotiation, a forecast, or a performance review, and everything that follows bends around it. Not because it was right. Because it was first.
This is anchoring: the cognitive bias where initial reference points guide later judgment, even when those reference points are arbitrary, outdated, or strategically planted by the other side.
This post covers anchoring as a leadership and strategic failure mode. For earlier posts on how biases compound, see the series index.
The Mechanism: Why First Numbers Stick
When your brain encounters a number, it doesn't evaluate it in isolation. It uses it as a starting point and adjusts from there. The problem is that adjustment is almost always insufficient. The anchor exerts gravitational pull on everything that follows.
This happens even when the anchor is obviously irrelevant. Classic experiments show that people's estimates of African nations in the UN are influenced by spinning a random number wheel first. The number has nothing to do with the question. It still moves the answer.
First references guide later judgment. Even when you know the anchor is arbitrary, your brain still can't fully escape it.
Where Anchoring Bites Hardest
In executive contexts, anchoring shows up in predictable, high-cost places:
- Negotiation: The first number on the table shapes the entire range of acceptable outcomes. Whoever anchors first often wins.
- Hiring and compensation: A candidate's previous salary becomes the reference point, regardless of market rates or internal equity.
- KPI setting: The first quarterly target becomes doctrine. Teams optimize around it for years, even when the market has shifted.
- Forecasting: Last year's numbers anchor this year's projections, regardless of changed conditions.
The Salary Anchor: A strong candidate shares their current compensation: $180,000. That number becomes the reference point for the entire negotiation. The hiring manager offers $195,000, feeling generous. But the role's market rate is $230,000. The anchor saved $35,000 in the short term and created a retention problem for later.
Narrative Anchoring: When Stories Become Doctrine
Anchoring isn't only about numbers. It's about narratives. The first explanation offered for a market shift, a product failure, or a competitor's move becomes the working model. Alternatives are evaluated as deviations from that anchor, not as independent hypotheses.
The Strategy Anchor: A board member offers an early interpretation of slowing growth: "The product is maturing." That narrative anchors all subsequent discussion. Alternative explanations (pricing, execution, competitive response) are framed as dissent from the established view rather than plausible alternatives. The anchor drives a strategic response that may be solving the wrong problem.
Metric Anchoring: When Early KPIs Shape Culture
The first metrics a team tracks become the reference points for success. They shape incentives, hiring, and daily behavior. Over time, the metric becomes so embedded that questioning it feels like questioning the mission itself.
Early KPIs don't just measure performance. They define what performance means. Once anchored, teams optimize for the metric, not the outcome the metric was supposed to represent.
This is how organizations find themselves hitting targets while missing goals. The original metric made sense in context. The context changed. The anchor remained.
The Antidote: Re-Anchoring to Evidence
You can't eliminate anchoring. But you can build processes that reduce its dominance. The key is to generate independent estimates before exposure to anchors, and to actively seek external benchmarks that challenge internal reference points.
The Re-Anchoring Memo
Before any significant negotiation, forecast, or strategic decision, complete this one-page protocol:
- Identify the anchor: What is the first number or narrative currently shaping this decision? Where did it come from?
- Base-rate benchmark: What do external data sources (market rates, industry benchmarks, historical base rates) suggest the range should be?
- Independent estimate: Before seeing the anchor, what would a reasonable estimate have been? (If you've already seen the anchor, have a colleague who hasn't seen it generate an estimate.)
- Range estimates: Instead of a single number, what is the plausible range? What would the 10th percentile and 90th percentile outcomes look like?
- Disconfirming evidence: What evidence would suggest the anchor is too high or too low?
- Decision + review date: Commit to a position and schedule a review to assess whether the anchor distorted the outcome.
- Generating "independent estimates" after seeing the anchor (which defeats the purpose)
- Using benchmarks selectively to confirm the existing anchor
- Skipping the review date, so anchor distortions are never identified
Pre-Anchor Estimates: The Discipline That Protects Decisions
The most powerful defense against anchoring is simple but rarely practiced: make your estimate before you see the first number. In negotiations, this means knowing your range before the other party speaks. In hiring, it means defining compensation bands before seeing candidate expectations. In forecasting, it means building models before reviewing last year's actuals.
Make an independent estimate before you see the first number. Once the anchor lands, your ability to evaluate independently is compromised.
Benchmarks Beat Vibes
Internal reference points feel credible because they're familiar. But familiarity is not validity. External benchmarks, base rates, and industry comparators provide the perspective needed to recognize when an anchor is distorting judgment.
This requires discipline. It's easier to use the number that's already in the room. But the number that's already in the room is often the anchor that's already corrupting the decision.
Review Loops: How to Detect Anchor Drift
Anchors calcify without scheduled review. The quarterly target set in 2019 becomes the baseline for 2024. The compensation structure designed for a 50-person company persists at 500. The strategic assumption from the founding era shapes decisions in a market that no longer exists.
Build explicit review cadences for key reference points. Ask: is this anchor still valid? What has changed since it was set? What would we anchor on if we were starting fresh today?
What's Next: From Anchor to Confirmation
Anchoring creates the initial reference point. But what keeps it in place? Once anchored, your brain doesn't passively accept the number. It actively seeks evidence that confirms it. That's confirmation bias, and it's the subject of the next post.
If anchoring is distorting your negotiation, compensation, or strategic decisions, we can build a decision protocol that protects against first-number capture.
Request AssessmentThis content is educational and does not constitute business, financial, or professional advice.